Emergency Assistance

In case of emergencies while travelling, Go Insurance has a team of medical, insurance, and travel specialists to help you 24 hours a day, seven days a week.

Our dedicated team is multi-lingual and has a wealth of resources available to them to help you when you need it most.

Outside of Australia: +61 7 3481 9880

Within Australia: 07 3481 9880

Alternative Number: +64 9356 2741

Email: sos@goinsurance.com.au

Customer Assistance

Our office hours are Mon-Fri 8:30am - 5pm (AEST)

If you are inquiring about sales or customer service, or if your trip has not yet commenced, kindly refer to the non-emergency contact details provided below.

Claims: claims@goinsurance.com.au
Customer service: info@goinsurance.com.au

Within Australia: 1300 819 888
or 07 3481 9888

Outside of Australia: +61 7 3481 9888

Send us a letter

Please post all written correspondence to:
Go Insurance
PO Box 5964
Brendale Q 4500