No. Go Insurance does not provide cover for travel to destinations subject to a Level 4 “Do Not Travel” warning. If a warning is raised to Level 4 while you are already overseas, refer to the PDS and contact our team for guidance.

Yes. Travel to destinations at Level 3 “Reconsider your need to travel” is covered, regardless of the reason the warning is in place. Cover remains subject to the limits, conditions and exclusions in the PDS.

Smartraveller uses four levels: Level 1 (Exercise normal safety precautions), Level 2 (Exercise a high degree of caution), Level 3 (Reconsider your need to travel) and Level 4 (Do not travel). Each destination is assigned an overall level by the Department of Foreign Affairs and Trade.

Go Insurance does not provide cover for travel to Belarus, Cuba, Iran, North Korea, Russia or Ukraine (General Exclusion 39), regardless of the current advisory level. See the PDS for details.

The levels on this page sync automatically from the Australian Government’s Smartraveller service and show a “last synced” date. Advisory levels can change at any time, so always check smartraveller.gov.au directly before you travel.

Cover is assessed against the conditions set out in your policy and the PDS. If you have specific questions about a changing situation, read the War & Armed Conflict Disruption Cover page or contact our team before you travel.

Yes. You can register your trip and subscribe to travel alerts for your destinations through the Smartraveller website, run by the Department of Foreign Affairs and Trade. We recommend doing this for every overseas trip.

Full details of what is and isn’t covered are in the Product Disclosure Statement, which includes our Financial Services Guide. If you need to make a claim, visit our claims support page.