Israel declares War

Israel has formally declared war against Hamas. The Israel Defence Force has declared an area of 80km around Gaza as an operation zone. For those currently in the area be alert and take directions from the Local authority.

Our thoughts are with those affected by the events taking place in Israel and the Palestinian territory (the Gaza Strip and West Bank, including East Jerusalem).

We suggest all travellers remain up to date with the latest advice for Israel from Smartraveller.

Subject to relevant terms and conditions General Exclusion 2 will apply to all policies.

  1.   Loss or damage directly or indirectly occasioned by, happening through or in consequence of war, invasion, acts of foreign enemies, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation or nationalisation or requisition or destruction of or damage to property by or under the order of any government or public or local authority.

Our Emergency Assistance team can provide non-financial assistance to policy holders who contact them for assistance related to the hostilities and also provide assistance for any medical claims or other claims not related to the hostilities. If you require emergency assistance please contact our dedicated team.

Outside of Australia: +61 7 3481 9880

Within Australia: 07 3481 9880


We strongly advise those who have not yet departed to reconsider the necessity of your travel plans at this moment. The situation on the ground is fluid, leading to numerous flight disruptions, delays, and cancellations. Before you embark on your journey, we urge you to stay informed and take necessary precautions.

Considering the circumstances, we highly recommend that you get in touch with your travel agent or travel provider immediately to explore the best options for altering your travel plans. Some travel providers are offering penalty-free options to amend bookings, ensuring flexibility during these challenging times.

Please note that due to the well-publicised nature of this event, there will be no insurance coverage for delays or rearrangements of travel plans related to the current situation in Israel.

Updated: 20/10/2023