Emergency Assistance
In case of emergencies while travelling, Go Insurance has a team of medical, insurance, and travel specialists to help you 24 hours a day, seven days a week.
Our dedicated team is multi-lingual and has a wealth of resources available to them to help you when you need it most.
Outside of Australia: +61 7 3481 9880
Within Australia: 07 3481 9880
Email: sos@goinsurance.com.au
Customer Assistance
Our office hours are Mon-Fri 8:30am - 5pm (AEST)
If you are inquiring about sales or customer service, or if your trip has not yet commenced, kindly refer to the non-emergency contact details provided below.
Claims: claims@goinsurance.com.au
Customer service: info@goinsurance.com.au
Sales: sales@goinsurance.com.au
Within Australia: 1300 819 888 or 07 3481 9888
Outside of Australia: +61 7 3481 9888
Send us a letter
Please post all written correspondence to:
Go Insurance
PO Box 5964
Brendale Q 4500