Travel insurance that puts you first

At Go Insurance, we believe in adventure, in seizing the day and ticking off your bucket list. We’re for the honeymooners, and the backpackers, the once-in-a-lifetime voyagers, and the global nomads. Whether your travel is the annual vacation, an Aussie adventure or an Antarctic exploration –we’ve designed cover to fit you. Your itinerary is uniquely yours, and we think your travel insurance should be too.

Who we are

Go Insurance is proudly Australian-owned and operated with the backing of the oldest insurance market in the world, Lloyds. We understand the way Australians travel—from last-minute getaways to long-haul adventures—and we design our policies with real travellers in mind.

Our team is based in Brisbane, and we work closely with trusted partners locally and internationally to make sure help is available when and where you need it.

What matters to us

Everything we do is guided by a few simple principles: 

  • Humans first – There’s nothing more human than the drive to explore. That’s why the humans of Go Insurance – from our customers, to the travel agents and brokers in our network and our team are the heart and soul of our operations.
  • Bespoke over cookie-cutter – With a suite of specialist covers, like Destination Wedding and Dental Tourism cover and the unique ability to build your own cover, we put what truly matters to you

     first. You can tailor your cover to suit your trip, including the ability to remove options you do not need, such as car hire excess. For those wanting additional flexibility around cancellation, our premium Ultra option includes the ability to add CFYR (Cancel For Your Reason). It is about building cover that reflects your trip, not paying for features that do not fit. 

  • We’ve got your back – Travel insurance is a promise. A promise that we’ll be by your side when the unexpected happens when you’re far from home; and we keep our promises. 
  • Fair value – Competitive cover that reflects real risks, without paying for what you don’t need

How we help travellers

Travel insurance isn’t just about policies—it’s about people. That’s why we focus on:

  • Straightforward online quotes and easy policy management supported by our Australian based in house call centres
  • Access to world-class emergency assistance when you’re away from home
  • A claims process designed to be as smooth and transparent as possible
  • Ongoing improvements based on customer feedback

When something goes wrong, you shouldn’t feel like you’re on your own. We aim to be the calm, reliable support in the background so you can focus on getting back on track.

Proudly Australian

As an Australian insurer, we operate under Australian laws and regulations and are committed to responsible, ethical insurance practices. We understand local expectations and standards, and we’re here for Australian travellers—before, during, and after their trips. 

Our promise to you

We promise to: 

  • Treat you with respect and empathy
  • Communicate clearly and honestly 
  • Handle claims fairly and efficiently 
  • Keep improving how we serve our customers 

Your trust matters to us, and we work hard to earn it every day. 

Travel with confidence 

Wherever you’re headed, Go Insurance is here to help you travel with peace of mind. 

Ready to get started?
👉 Get a quote | 👉 Contact our team | 👉 Learn more about our cover