Claims

This is your financial contribution to the claim. Go Insurance policies have a standard $200 per person excess applicable to most policy sections. However, you do have the option to … Read More

Some medical costs like a simple trip to the doctor can be paid by you upfront. However, if you are admitted to hospital or likely to incur medical bills in … Read More

All claim settlements are paid either by a direct deposit into your nominated bank account.Where claims involve foreign currency, the amounts are converted to Australian Dollars at the date of … Read More

This is subject to how quickly you are able to supply us with all the required documentation and evidence. In accordance with the General Insurance Code of Practice, your claim … Read More

If claiming for loss, theft or damage to any belongings or for the purchase of emergency necessities due to the delay of your luggage, we will ask you to provide … Read More

You must advise us of a potential claim as soon as practical within 30 days of your return to Australia, or policy end date whichever is the earlier. However, in … Read More