About Go Insurance
Go Insurance is an Australian-owned specialist travel insurance provider focused on flexible, innovative cover for modern travellers. Backed by Lloyd’s, we help Australians travel with greater confidence.
Why travellers choose Go
Australian specialist travel insurance
Travel insurance is what we do.
Unlike general insurers offering travel as just another product line, Go Insurance focuses specifically on travel insurance and travel risk solutions for Australians travelling worldwide.
Our products are designed to give travellers greater flexibility and choice, allowing cover to be tailored to individual trips and travel styles.
Whether it’s a cruise holiday, business trip, family getaway, snow adventure or major overseas journey, we’re focused on helping Australians travel smarter.
Designed for the way Australians travel today
Innovation that puts travellers first
Cancel For Your Reason (CFYR)
Our CFYR option gives eligible travellers greater flexibility if plans change unexpectedly for reasons not normally covered under standard travel insurance policies.
War & Civil Unrest Disruption Cover
We developed optional War & Civil Unrest Disruption Cover to help address evolving global travel risks and unexpected disruption during overseas travel.
Flexible optional cover
From cruises and snow sports to adventure activities and higher-value trips, travellers can choose cover options that suit the way they travel.
Local support
When you need help, speaking with a real person matters.
Our Brisbane-based team supports travellers, agents, brokers and partners with responsive local service and practical assistance before, during and after travel.
Whether it’s help choosing the right policy, answering questions before departure, assistance while overseas, or support following an incident, our team is here to help.
We understand that travel disruptions can be stressful and time-sensitive. That’s why we focus on clear communication, practical guidance and responsive support for travellers across Australia and New Zealand.
For urgent emergencies while travelling overseas, Go Insurance works with specialist emergency assistance providers who are available 24 hours a day, seven days a week.
Unlike many providers that rely entirely on offshore support models, Go Insurance maintains a locally based team that understands the needs of Australian travellers and the realities of modern travel.
We also work closely with our emergency assistance providers and underwriting partners to help ensure travellers receive support when it matters most.
Our goal is simple: provide straightforward service, practical assistance and confidence throughout the travel experience.
Trusted by travellers across Australia
Thousands of Australians choose Go Insurance each year for leisure, cruise, business and adventure travel.
Since launching, Go Insurance has focused on building flexible travel insurance solutions designed around the way modern Australians travel, with options for cruise, snow, adventure and higher-value trips.
Our products have received industry recognition, including multiple Canstar awards for outstanding value in travel insurance categories, reflecting our commitment to product innovation, flexibility and customer value.
We are proud to support travellers across Australia and New Zealand through a combination of Australian-based service, practical support and specialist travel insurance expertise.
Most importantly, we’re proud of the feedback we receive from travellers who have trusted us with their holidays, business trips, cruises and overseas adventures.
From first-time travellers through to experienced international travellers, our goal is to help customers travel with greater confidence and peace of mind.
Supporting agents, brokers and partners
Go Insurance works with thousands of travel agents, brokers, distributors and industry partners across Australia and New Zealand, supporting businesses with flexible travel insurance solutions and responsive local service.
We understand that partners need more than just a product. They need a provider that is easy to work with, responsive to customer needs and capable of adapting to the changing travel environment.
Our team works closely with partners to help deliver travel insurance solutions that align with the needs of modern travellers, from leisure and cruise travel through to group, corporate, and higher-value trips.
Go Insurance has built a strong reputation for innovation within the travel insurance market, including the introduction of optional benefits such as Cancel For Your Reason (CFYR) and War & Civil Unrest Disruption Cover.
Our products have also received industry recognition, including multiple Canstar awards for outstanding value in travel insurance categories.
With Australian-based support, flexible distribution options and a focus on practical service, we aim to help partners confidently offer travel insurance solutions that add value for their customers.
Whether you are a travel agent, broker, distributor or industry partner, we are always open to conversations about working together.